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UPCOMING TRAINING PROGRAMS


 

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TRAINING PROGRAMS

ASTC offers a variety of courses in different categories that fit the need of the client. These are professionally organized and uniquely created to provide a customized learning experience for organizations in the Middle East. Listed below are some of the various fields in which we can offer our trainings. These trainings are usually held as 2-5 day workshops but some of these, on request, can even be compressed into express trainings.

    

 

HUMAN RESOURCE AND TRAINING

Coaching and Counseling

It is imperative for managers to ensure that their team members are equipped with the requisite skills for the job. Indeed many forward-thinking leaders take a personal interest in the professional development of their team. This course will help you understand the roles of coaching and counseling in the workplace and show how to apply the necessary skills to optimize team performance.

  • The importance of coaching and counseling in the workplace
  • The coaching process
  • The essential skills
  • Counseling - a key management skill
  • Stages in the counseling process
  • The essential skills of effective counseling
  • Overcoming problem situations

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Training Needs Analysis

All managers need to develop their staff to improve performance of the individual and the effectiveness of the team. Some development will involve formal training, some will be through the job experiences.
This course will give you the techniques that will help you design an efficient and detailed training needs matrix before you spend your budget.

  • Identifying the employee needs
  • Developing a structure
  • TNA Matrix
  • Communication
  • Maximizing internal training development opportunities
  • Measuring results and performance improvements
  • Using external providers

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Conducting Performance Appraisals

The course will create practical awareness and experience of performance appraisals and the tools available for people managers in today's rapidly moving and performance driven business environment.
By the end of this course delegates will be able to plan and conduct a performance appraisal.

  • Definition of performance appraisal and process
  • Appraising staff - benefits vs. difficulties
  • The appraisal as a mechanism for:
    • Performance Management
    • Control
    • Improvement
  • Weekly managing and monitoring tasks for the efficient manager
  • Preparing for the annual appraisal
    • Gaining staff commitment
  • The appraisal process
  • How to conduct an appraisal interview
    • Giving appraisal feedback
    • Making certain that the "appraisee" understands your message
    • Dealing with poor performance
  • Coaching

 

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Employee Incentive Schemes


The main driving force behind any organization is its human resources. It is therefore imperative to keep them inspired and motivated. Introducing an effective system of incentives will not only get the best out of your employees but will also help recruit and retain valuable staff and reward performance and productivity. Incentives can be financial or non-financial and individual and team based. It will look at the organizational and managerial requirements that will help facilitate the effectiveness of any selected scheme.

  • Why have an employee incentive scheme?
  • Incentive scheme options
  • Financial
  • Non-financial
  • Organizational culture and climate
  • Facilitating Work/Life Balance
  • Setting up incentive schemes
  • Ensuring the success of incentive schemes

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Interviewing Skills


It is obviously important that managers recruit the right people into the right jobs. Throughout all types of organizations, selection interviewing remains one of the principal tools used to achieve this. However, many people find interviewing a difficult skill to master. This course will provide the key factors that will enable your selection interviews to run smoothly and produce the desired results.

  • What are the reasons of doing interviews?
  • Why some interviews prove ineffective
  • The interview process
  • Preparing for the interview
  • Conducting the interview
  • Evaluating the interview
  • Essential interview techniques
  • The importance of non-verbal communication
  • Seeing matters from the interviewee's point of view
  • A look at the psychometric testing

 

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Train the Trainer


As jobs change and re-training is needed at an increasing rate, more and more managers and team leaders are being called upon to do training that was formerly done by experienced trainers. This workshop is for the non-professional trainer who must develop and conduct training sessions on occasion

  • Analyzing training requirements
  • Developing learning objectives
  • Selecting training methods
  • Developing and using training aids
  • Developing a training plan
  • Using advanced facilitation skills
  • Develop and deliver dynamic presentations
  • Manage difficult participants
  • Handling problem situations
  • Using your training skills
  • Incorporate diversity into learning events
  • Evaluate participants, materials and training events

 

 

 

 

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